What it does: Lifted from its vessel with the accompanying spatula, a generous dollop of the balm cleanser undergoes a surprising and delightful transformation on the skin. As it s massaged in, it melts from a rich balm into a luxurious oil. With the addition of a warm splash of water, the oil transforms into a milky emulsion to be wiped away, taking with it all the pollutants, dirt and impurities that have been collected on the skin during the day.